Workplace Emotional IQ

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Every once in a while, someone rubs us the wrong way. Whether it is rubbishing the work you have done or just  throwing an insensitive answer at you.

Now it depends on who has offended you and their position. If it is your senior, you can chose to let go of it quickly because it affects your work. If the individual is your colleague or teammate, the justification of an apology can sometimes be greater.

Truth is, in this life, we are bound to encounter people who do not agree with us. Some get their validation from demeaning others. You may even notice a pattern with these people. Yet, we all need to focus on the goal of getting a project done. It might be a deeper personality problem that the individual needs to deal with.

When such a situation happens- notice use of when and not if- because it will happen eventually, you need to have emotional intelligence. Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others.

  1. Separate the individual from the project- the show must go on despite a bruised ego. Things must move and the faster you realize this, the better for your peace of mind as an individual.
  2. Know the battles to pick- some things are better ignored, because they end up consuming so much of your time and energy.
  3. Let the person know that they have offended you (after composing yourself). It helps to maintain a respectful working relationship. Nothing personal, this is work.
  4. Know when to let a matter rest and move on. Sometimes if you let issues drag too long, it results to pettiness.

A few months ago, someone rubbed me the wrong way. I have highlighted the lessons from this experience. (I started writing  this post on the day I was offended, but held on to it. I have edited most of it. I am learning that not  everything is worth the public’s scrutiny, even as I press the publish button.)

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